Effective Date: 26/3/2025

At Utility Discount Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing details, and other contact details provided when you inquire or make a purchase.
• Transaction Data: Records of purchases, payment details, and order history.
• Technical Information: IP address, browser type, device information, and website usage analytics.
• Communication Data: Any messages or inquiries sent to our team through our website, email, or phone.

2. How We Use Your Information

We use the collected information to:

• Process orders and provide requested services.
• Communicate with you about quotes, purchases, and customer support inquiries.
• Improve our website, services, and customer experience.
• Send promotional offers, updates, and newsletters (only if you opt in).
• Ensure security and prevent fraudulent activities.
• Comply with legal obligations and enforce our policies.

3. How We Protect Your Information

We implement industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell, trade, or rent your personal information. However, we may share data with:

• Trusted third-party service providers (such as payment processors or delivery partners) to fulfill your orders.
• Legal authorities if required by law or to protect our rights and business operations.
• Business partners when offering special promotions or bundled services (with your consent).

5. Cookies & Tracking Technologies

• We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.
• You can disable cookies in your browser settings, but this may affect the functionality of our website.

6. Your Rights & Choices

• Access & Correction: You can request a copy of the personal data we hold and update or correct any inaccuracies.
• Opt-Out: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails.
• Data Deletion: You may request the deletion of your personal information, subject to legal and business obligations.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing any personal data.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services signifies acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your data rights, please contact us